Support Airman of the Week: SrA Ash

Senior Airman Jordan Ash 82nd Medical Support Squadron health administration technician and managed care and native of East Saint Louis, Illinois, has been in the Air Force for three years and is the Support Airman of the Week at Sheppard Air Force Base, Texas, for the week of Sept. 27 – Oct. 3, 2016.

Most significant accomplishments:

• Continuing his military career and his most recent promotion to Senior Airman.

• Completing his Career Development Course training and scoring above the career field pass rate with an 80 percent.

• Selected to augment the appointment line scheduling daily appointments and managing telephone consults for an 11,000 beneficiary population.

• Hand-selected to augment the secretary position for squadron commander. He managed taskers, calendar scheduling and tracking suspense’s for an 86-member squadron.

• On Aug. 25, 2016, Ash provided direct response to a patient that had fallen outside. He immediately rushed to find the patient lying on the ground in front of the clinic. He checked the patient’s responsiveness and sought another clinic employee for assistance. Ash and the other member safely lifted the patient into a wheelchair. The patient was taken to internal medicine for treatment. The 82nd Medical Group commander coined him for his quick response and professionalism.

Airman’s story:

“I joined the military when I was 20,” Ash said. “I felt that my life was going in circles and it was not going in the direction that I wanted it to go. I was experiencing the same events every day, was surrounded by bad people and lived in a negative environment. So I decided to join the military in hopes for a better life and that’s exactly what the military provided for me.

“In 2014, I graduated basic training and moved on to my first assignment and technical school,” he said. “While in technical training, I met my wife, Irlanda who is also in the same career field. One year later we got married and we are now patiently awaiting the birth of our first baby.”

“Sheppard is my first duty station and I have been here for two years,” Ash continued. “Now that I have experienced some time in the military I have to say I have a rewarding job and wonderful life with my wife and our future daughter. I am thankful for the opportunity to be working as a Health Services Management Technician; it has given me the ability to grow and work with such a diverse group of people. I intend to go where ever the military may take us and make this a career. The military has been great to us and I couldn’t have made a better life choice.”

Supervisor comments:

“Senior Airman Ash is a superior performer and provides excellent customer service to our internal and external customers in an 11,000 beneficiary population,” said Tech. Sgt. Jania Munoz, section chief. “He avidly works the patient travel program to ensure proper travel requirements are met for members traveling for medical appointments. Airman Ash is also highly motivated in conducting wing newcomer’s briefings to ensure that new incoming members receive the most up to date medical information for Sheppard. He consistently strives to provide the best patient centered administrative care to ensure patients are taken care of and have the best experience in our Medical Group.”