Prescription renewals to be submitted thru MiCare beginning Apr. 1

  • Published
  • 82nd Medical Group
SHEPPARD AIR FORCE BASE, Texas --  MiCare secure messaging is an online service that allows patients to take command of their healthcare by offering efficient electronic exchange between patients and their healthcare team. 

With over 3,000 members already enrolled here at Sheppard, MiCare allows for a more secure exchange of health information compared to using a personal email account.

The Sheppard Clinic has over 3000 members already enrolled. Jump on the MiCare super highway for the easiest way to connect with your medical staff.  Sheppard Clinic's goal is to enroll all patients into MiCare and utilize secure messaging as the primary form of communication between patients and their healthcare teams.

Use MiCare to:

· Request your next appointment
· Receive test and lab results
· Communicate online with the healthcare team about non-urgent symptoms
· Request a copy of your immunization record
· Access a large library of patient education materials

Sheppard Clinic has developed a new policy to aid our beneficiaries in renewing prescriptions.  Beginning April 1, 2014, patients needing a prescription renewal will be required to submit their request using the MiCare system. This is the quickest, most efficient method to renew expired prescriptions.

You must have a MiCare account and use this system for prescriptions only when:

· The beneficiary is assigned a primary care physician at Sheppard Clinic
· The prescription has passed the expiration date
· The prescription has no more refills available

Beneficiaries can sign up for MiCare at any Sheppard clinic front desk (i.e. Family Practice, Pediatrics or Internal Medicine).

To register, patients will need to show their military identification card and provide basic information such as name, social security number, birthday and email address. An email will be sent for patients to finish enrollment and confidential messages may begin.

If you need assistance creating a MiCare account, please contact 676-1214/6073 or 676-1356. Additional information can be also be found on our Facebook page "AFMS - Sheppard 82nd Medical Group".

Patients currently enrolled in MiCare are already talking about the ease, accessibility, and benefits of this internet-based service. One MiCare enrollee said, "It is always empowering to be able to communicate via the Internet about routine health issues, and can very well prevent visits to the clinic."

Another enrolled patient said MiCare "will answer lots of questions and save so much time for both doctors and patients."

MiCare has been designed to support patients and healthcare teams and will be implemented Air Force-wide, so once registered, a patient will remain in the system, no matter where the Air Force takes them.

After your enrollment is processed you will receive an email to complete the process. You only have three days to respond before you will need to re-submit paperwork. Don't miss this great opportunity to speak to your physician with secure messaging.

Applications can be emailed to Jeffrey.cahill.3@us.af.mil or Natalie.Henderson@us.af.mil

For more information, visit http://www.afms.af.mil/micare